Parents Helpline

March 12, 2018



“I was at a point where I didn’t know what to do anymore, I’d exhausted my abilities as a mum. But the Helpline picked me up — me and my family. They made me see that I wasn’t going mad and that there was a way forward, we had a plan. I remember coming off the phone and thinking things would be good again and that I wasn’t on my own any longer.”

  • Mum of a 15 year old

Our Parents Helpline is available to offer help and advice if you are worried about a child or young person under 25.


You may have questions about a child’s behaviour, emotional wellbeing, or mental health. You may have a child who’s already been admitted to CAMHS and have questions about their treatment or want to know what to say to your GP when you visit them.


Our trained advisers are here to give you help and advice, whatever the question.

Over 11,000 parents and carers received high quality support from our expert advisors in 2017 with 82% of callers noticing a significant improvement in their child’s difficulties following the call.


Under 25? Our helpline is there for parents, but there’s plenty of help and support for young people too whether it’s our expert guides or the various organisations and helplines we work with. Find out where to get help at

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